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Inbound Call Center – Contact and Call Center

NEVER MISS A CALL AGAIN

Offer your customers superior response time and unparalleled customer service. Stand out thanks to the efficiency and professionalism of our agents. Our team will take over, either partially or in whole, the management of your incoming calls in order to compensate for the volume and busy periods.

  • INBOUND CALLS
  • QUALIFICATION, REDIRECTION & CALL TRANSFERS
  • RECEPTIONIST SERVICE
  • SALES AND/OR RENEWALS
  • CUSTOMER SERVICE
  • SUPPORT, QUOTATION, APPOINTMENT SETTING
  • CROSS-SELL, UP-SELL

In addition, we are able to assist you with inbound marketing, chat management and inbound email response.

Want to know more?


Contact Us
Mélanie Portugais
President
mportugais@idimpact.ca
514-246-2275 Learn more

Flexibility. Disponibility. Creativity.

PUT US TO THE TEST

A member of our team would be delighted to discuss your project with you.